TABLE OF CONTENTS
- Overview screen
What is IPA Cares?
IPA Cares is a self-screening platform that supports the wellbeing of parents, students, employees, and visitors in the IPA Community. It was developed by DataHouse Consulting, a local Hawaii company dedicated to supporting our communities
through innovative technology solutions.
How does IPA Cares work?
IPA Cares is easy to use every day. Parents, students, employees, and visitors log in to a web application and perform a quick check-in. They immediately receive guidance on whether they can enter campus or stay home that day.
How do parents and employees access IPA Cares?
Parents and employees receive an email with their log in username, one-time password, and a link to the web application. They will reset their password when they log in for the first time and complete their first check-in.
How do IPA administrators monitor the community's check-ins?
IPA administrators have access to the web admin application where they can monitor IPA Cares usage, check-in statuses, notifications, user permissions, and more. Follow this user guide to navigate the web admin application and help keep the community healthy.
The Overview screen shows the total number of users who have completed their daily check-in.
Go to Check-ins to view individual check-in statuses and results.
Export the check-in list as an Excel spreadsheet for reporting purposes.
1. Select Export from the Check-ins screen.
2. Select the user type and date range, then select Export.
3. The export file is an Excel spreadsheet that lists the daily check-in history for each user.
View user check-in details
View the check-in history for each individual user.
1. Select the user from the Check-ins list.
2. The User Details tab shows the user's information and whether the user is associated with a parent or student.
3. Select the Check-ins tab to view the entire check-in history for the user.
Go to Manage Application to edit the daily check-in questions and results that your users see on their apps.
Edit the daily check-in questions
Update the daily check-in questions according to CDC guidance and IPA policies.
1. In the Daily Check-in Text section, select Edit.
2. Use the text editor to modify the text. When finished, select Save Check-ins.
Edit the risk results content
Update the risk results content according to CDC guidance and IPA policies so that users know what to do.
1. In the Risk Results section, select Edit.
2. Use the text editor to modify the text. Select the Clear, Not Clear, and Disclaimer tabs to edit the corresponding text. When finished, select Save Risk Results.
Go to Manage Notifications to edit your notification templates and send mass notifications to your users.
Send mass notification
You can send the same mass notifications to all users, or you can send custom notifications to different user groups.
1. Select one or more user groups, then select a notification message. To send, select Send Email.
2. The user groups you selected will receive an email with your notification content.
Edit notification templates
You can add, edit, and delete notification templates to send relevant messages to your users.
1. Select the Notifications templates tab, then select Edit.
2. Select + Add to create a new template and the trash can icon to delete a template. Edit the subject and content, then select Save Email Template.
Go to Manage Users to edit user information, add new users, link parents and students, send individual emails, and send password reset emails.
Create new user
Create new user accounts for employees, parents, students, and visitors, and designate employees as IPA Cares admins.
1. From the Manage Users screen, select Create New User.
2. Select the User Type and enter all required information.
3. To assign admin access to an employee, select Employee as the User Type, then select the checkbox next to Set this person as an admin. When finished, select Done.
Link a parent to student account
Link a parent to a student by opening the student’s account and searching for the parent’s name.
1. From the Manage Users screen, select the student to view the user profile.
2. Enter the parent's name in the search box, then select the correct parent from the list.
3. Select + Add Parents to link the parent to the student's account. Select X Remove to unlink the parent from the student.
Link a student to a parent account
Link a student to a parent by opening the parent’s account and searching for the student’s name.
1. From the Manage Users screen, select the parent to view the user profile.
2. Enter the student's name in the search box, then select the correct student from the list.
3. Select + Add Students to link the student to the parent's account. Select X Remove to unlink the student from the parent.
Edit a user account
Edit user information for employees, parents, students, and visitors, and change employee admin access.
1. From the Manage Users screen, select the user to view the user profile, then select Edit.
2. Enter the user's new information
3. To revoke admin access for an employee, uncheck the checkbox next to Set this person as an admin. Select Done to save changes.
Send a custom email to a user
Use the Action menu to send custom, individual emails to specific users.
1. From the Manage Users screen, select the Action menu for the user. Then select Send email.
2. Enter the email subject, and use the text editor to customize the email body. When finished, select Send.
Send a password reset email
Use the Action menu to send one-time passwords to users who forget their passwords or can’t log in to their accounts.
1. From the Manage Users screen, select the Action menu for the user, Then select Send one-time password.
2. A system notification appears confirming that a temporary password was emailed to the user.
3. The user receives an email with a one-time password and link to log in to their account.
Go to Admins to view a list of users with admin access. To edit an admin user profile and or revoke or grant admin access, go to Manage Users to create a new account or search for and edit an existing user profile.