General

How do I submit a support ticket?
You can contact support using the following options: Submit a ticket using the help widget located on https://alohaclear.com/home/department/cc Email ...
Thu, 28 Oct, 2021 at 3:07 PM
Where do I create an online account or access my existing AlohaClear account?
To access your existing account, visit https://alohaclear.com/sign-in to directly access the AlohaClear login page. If you are creating a new account, v...
Thu, 21 Oct, 2021 at 5:48 PM
How do I change my profile information?
1. Login to your AlohaClear account 2. Select your name at the top right corner. 3. Select Update Profile. 4. Select on the necessary field(...
Thu, 21 Oct, 2021 at 5:42 PM
I am not receiving any email notification alerts
You are not receiving email notifications because your user settings have email notifications turned off.  To activate email notifications, follow the steps...
Thu, 28 Oct, 2021 at 1:34 PM
How do I cancel or reschedule an appointment?
You have the option to either reschedule or cancel any scheduled COVID-19 testing appointments. To access the page to reschedule or cancel an appointmen...
Mon, 29 Nov, 2021 at 10:38 AM