FAQ for tests and results

What type of COVID-19 test is administered?
For FREE community testing, a RT-PCR nasal swab test will be administered.             
Wed, 8 Dec, 2021 at 3:56 AM
Will I be able to receive my COVID-19 test if I have underlying health conditions or have been in close contact with a COVID positive person in the past 14 days?
Yes you will be able to receive your COVID-19 test.  The questions that are asked when registering for your test are strictly for data collection purposes f...
Wed, 8 Dec, 2021 at 4:08 AM
How can I view my COVID-19 test results?
You will receive a unique token ID after your swab has been taken and an email notification when your results are ready. You may then use that token at this...
Thu, 16 Dec, 2021 at 5:04 PM
Can I sign up for a COVID-19 test appointment without an account?
No.  You will need to have a LumiSight Aloha Clear account to register for testing.   As a primary user, you have the ability to sign up and register CO...
Wed, 8 Dec, 2021 at 3:59 AM
How long does it take to receive test results?
Results are usually expected to be released within the same day, however if there are high daily testing volumes, results can sometimes take up to 16 hour...
Wed, 8 Dec, 2021 at 4:53 AM
I took the COVID test the same time as someone else and they received their results, but I haven’t received mine?
While processing in the lab, samples may be loaded on to different plates, meaning that the timing of results may differ even if you submitted them in the s...
Wed, 8 Dec, 2021 at 4:53 AM
What happens if I receive a "Detected" result on my COVID-19 test?
Please self-quarantine immediately and reach contact your Primary Care Physician if you receive a positive/detected result. Per the CDC, If you develo...
Wed, 8 Dec, 2021 at 4:54 AM
How long does a PCR mid-turbinate test take?
The process takes only 3 to 4 minutes. It consists of a self-administered swabbing of each nostril for 15 seconds. 
Wed, 8 Dec, 2021 at 4:55 AM