LumiSight Support

General 3

• Frequently Asked Questions
• User Guide
• If I got my COVID-19 vaccination, do I still need to take a test to travel?

Payments 4

• How much is it for the public and what forms of payment are accepted?
• Do you accept insurance?
• Refund Policy
• How do I cancel a test or Request a refund?

Results 5

• Where can I get my test results?
• How long does a PCR mid-turbinate test take?
• How long does it take to receive test results?
• I took the COVID test the same time as someone else and they received their results, but I haven’t received mine.
• What happens if I receive a "Detected" result on my COVID-19 test?

Testing 8

• Who qualifies for pre-paid COVID-19 testing?
• Where are the testing locations and what are the hours?
• Is parking available? Is it free?
• Are users able to schedule an appointment?
• Is it drive-thru or walk-up testing?

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