LumiSight Support

General 3

• User Guide
• If I got my COVID-19 vaccination, do I still need to take a test to travel?
• Is The National Kidney Foundation of Hawaii a trusted testing partner?

Payments 4

• How much is it for the public and what forms of payment are accepted?
• Do you accept insurance?
• Refund Policy
• How do I cancel a test or Request a refund?

Results 6

• Where can I get my test results?
• How long does a PCR mid-turbinate test take?
• How long does it take to receive test results?
• My test results are "processing" on the Safe Travels website - what do I do?
• I took the COVID test the same time as someone else and they received their results, but I haven’t received mine.

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Testing 9

• Who qualifies for pre-paid COVID-19 testing?
• Where are the testing locations and what are the hours?
• Is parking available? Is it free?
• Are users able to schedule an appointment?
• Is it drive-thru or walk-up testing?

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