TABLE OF CONTENTS

Introduction

What is LumiSight Workplace?

LumiSight Workplace is a self-screening platform that supports the well-being of employees and visitors in workplace communities. It was developed by DataHouse Consulting, a local Hawaii company dedicated to supporting our communities through innovative technology solutions.


How does LumiSight Workplace work?

LumiSight Workplace is easy to use every day. Users log in to a web or mobile application and perform a quick check-in. They immediately receive guidance on whether they can come on site or stay home that day.


How do users access LumiSight Workplace?

Some users, such as employees and practitioners, will receive an account activation email with a link to set up their account. Alternatively, users can go to queens.workplace.lumisight.com or download the LumiSight Workplace mobile app from the App Store (for iOS devices) or Google Play (for Android devices).


When they log in for the first time, they will enter their email address, receive a verification code, then create a password.


How do Queens global reviewers monitor the community's check-ins?

Queens global reviewers have access to the web admin application where they can monitor LumiSight Workplace usage, check-in statuses, notifications, user permissions, and more. Follow this user guide to navigate the web admin app and help keep the community healthy.


Overview screen

The Overview screen shows the total number of users who have completed their daily check-in.

Overview tab showing daily check-in stats of users and the week


Critical alerts

Critical alerts notify recipients when someone checks in as not clear, submits a contact history form, or does not check in for a few days. If you are a recipient of a critical alert, you will receive an email and a notification in the admin app.

Critical alerts drop down view

Check-ins

Go to Check-ins to view individual check-in statuses and results.

Check-ins tab displaying users and statuses


View user check-in details

View the check-in history for each individual user.


1. Select the user from the Check-ins list.

Check-ins tab displaying list of users


2. The User Detail tab shows the user's information.

User details tab on user info


3. Select the Check-ins tab to view the entire check-in history for the user.

Check-in history tab on user info


Export check-ins

Export the check-in list as an Excel spreadsheet for reporting purposes.


1. Select Export from the Check-ins screen.

Check-ins tab showing export button


2. Select the user type and date range, then select Export.

Export modal view


3. The export file is an Excel spreadsheet that lists the daily check-in history for each user.

Sample excel spreadsheet received from export


Manage application

Go to Manage Application to edit the entrance questions, daily check-in questions, and results that your users see on their apps.


Manage application tab

Edit the entrance questions

You can edit the questions you ask your users when they set up their accounts for the first time. Users can update their responses at any time from the More screen of their app.


1. In the Entrance Questions section, select Edit.

Manage application edit button displayed for entrance questions


2. Use the text editor to modify the Title and Description. When finished, select Save Questions.

Text editing page for title and description


Edit the daily check-in questions

Update the daily check-in questions according to CDC guidance and company policies.


1. In the Daily Check-in Text section, select Edit.

Manage application edit button displayed for daily check-ins


2. Use the text editor to modify the Title and Description. When finished, select Save Questions.

Text editing page for title and description


Edit the risk results content

Update the risk results content according to CDC guidance and company policies so that users know what to do.


1. In the Risk Results section, select Edit.

Manage application edit button displayed for risk results section


2. Select the Clear, and Not Clear tabs to edit the corresponding text. When finished, select Save Risk Results.

Text editing tabs for Risk Results section

Manage notifications

Go to Manage Notifications to view your daily push notification and send mass emails to your users.

Manage notifications tab view


Edit push notification

You can change the daily push notification sent to all users and designate the send dates and time.


1. In the Daily Push Notification for all Users section, select Edit.

Push notifications tab showing edit button


2. Select the send dates and time, and edit the title and content. When finished, select Save Daily Notification.

Notification sample edit


Edit email templates

You can add, edit, and delete email templates to send relevant messages to your users.


1. Select the Email templates tab, then select Edit.

Email templates tab

2. Select + Add to create a new template and the trash can icon to delete a template. Edit the subject and content, then select Save Email Template.

New email template form


Send mass emails

You can send the same mass emails to all users, or you can send custom emails to different user groups.


1. Select one or more user groups, one or more companies/departments, then select an email message. To send, select Send Email.

Mass email tab displaying email and user/company selection


2. The user groups you selected will receive an email with your message.

Sample email message


Edit critical alert settings

You can enable or disable critical alerts and change the recipient list for each.


1. To edit a Critical Alert, select Edit.

Critical Alerts tab displaying alert edit buttons


2. Select the appropriate status and recipient options, then Save.

Alert status and recipient options updates


Manage users

Go to Manage Users to view and edit user information.

Manage Users tab


Create a user profile

Create new user accounts for employees, contingent workers, contractors, and other user types.


1. From the Manage Users screen, select New User.

Manage Users screen displaying users


2. Enter the user information. First name, last name, email, user type, and admin role are required. When finished, select Create.

Create New User modal


Edit a user profile

You can update a user's profile information, user type, and admin status.


1. Search for and select the user from the Manage Users list.

Manage Users list displaying users


2. Select Edit from the user's profile.

User Profile view


3. Update the user's information, then select Save.

Edit user profile view


Change a user status

You can change a user’s status from Active to Terminated (or Terminated to Active) as needed.


1. From the Manage Users list, select the quick action menu for the user, then select Terminated (or Active).

Example on second row: Quick action select (...)


2. The status for that user updates in the Manage Users list.

Example on second row: Status updated



Manage roles and permissions

Go to Roles and Permissions to view admin roles and permissions.

Roles and Permissions tab displaying Edit Permissions button