Unable to register for a testing location and/or date/time
If you are in the Register for Testing screen and you are unable to select future dates or no times are available, this usually means that the testing locat...
Wed, 24 Nov, 2021 at 11:18 AM
Can I register at the testing site?
It is required to pre-register before taking the test as payment and registration can only be completed online. Patients planning to register in-perso...
Tue, 7 Sep, 2021 at 2:37 PM
Where do I pre-register/create an online account or access my existing PreventCOVID Hawaii online account?
You can pre-register online by accessing and clicking on the link next to "Pre-Register at" OR the "Sign up for Te...
Tue, 7 Sep, 2021 at 4:39 PM
Is it drive-thru or walk-up testing?
Each location determines if testing is being conducted as a drive-thru or walk-up. Please check here for details. You are required to pre-register onlin...
Tue, 21 Sep, 2021 at 10:15 AM
Register for a Location or Date for testing
After you create an account at, log in, go to the Manage Testing section, and click the Register for testing button. Follow...
Tue, 21 Sep, 2021 at 10:29 AM
Need technical help? Contact us!
Email: Website: Call: (808) 501-1909 (Mon-Fri, 8am-5pm HST)
Tue, 31 Aug, 2021 at 3:02 PM